Privacy policy

Privacy Policy & Terms of Use – Sogo Home Store
(SHS)

At Sogo Home Store (SHS), your privacy and trust are very important to us. This policy explains how we collect, use, and safeguard your personal data when you browse or shop at www.sogohomestore.com, regardless of the device or platform you use to access the Site.

1. Personal Data Usage

We collect and process your personal data to provide you with a smooth shopping experience, improve our services, and personalize your interaction with SHS. By using our Site, you agree to the practices described in this Policy.

2. Policy Updates

SHS reserves the right to update or modify this Privacy Policy and Terms of Use at any time without prior notice. Your continued use of the Site after changes are posted will mean you accept those changes.

3. Legal Jurisdiction

These terms are governed by the laws of the Islamic Republic of Pakistan. Any disputes will fall under the exclusive jurisdiction of the courts located in Karachi.

4. Product Usage Disclaimer

We strive to provide high-quality home products; however, SHS is not responsible for any damages, misuse, allergic reactions, or other adverse effects resulting from the use of our products. Customers are advised to use products according to instructions and proper guidance.

5. Service Delays & Product Availability

While we aim to ensure timely delivery, SHS is not liable for delays, stock shortages, or unavailability of products. Orders may be cancelled or modified without notice due to pricing errors, technical issues, or supplier-related constraints.

6. Commercial Rights

Sogo Home Store operates as a private commercial entity. We reserve full rights to run our business in ways that support our objectives. A failure to enforce any right does not constitute a waiver of that right in the future.

7. Account Security

You are responsible for maintaining the confidentiality of your account details (including login and password). SHS is not liable for unauthorized access or misuse of your account. Any actions carried out under your account will be considered authorized by you.

8. Limitation of Liability

SHS is not liable for business losses, personal damages, or any indirect/unforeseeable consequences arising from the use of our Site, services, or products.

9. Data Handling

This policy details the types of personal data we collect, such as contact details and transaction history, how we use this data to improve services, and your rights to control its usage. We recommend that you review and keep a copy of this policy for your records.